Public Access Coordinator - City of West Hollywood, CA

JOB SUMMARY - For complete job description or apply online, click here  

Note: Effective 10/02/24 - The application filing deadline has been extended to 10/16/24.

The Public Access Coordinator solely and independently manages all aspects of WeHoTV’s public access operations during evening hours. The incumbent is responsible for innovating new programs, recruiting and training volunteers, providing support and instruction to community members of varying skill levels in video content creation and broadcasting. They oversee live broadcasts and recordings and provide hands on support. The Public Access Coordinator ensures participants have the information, resources, and technical assistance needed for their projects. Additionally, they schedule and maintain records of facilities and equipment use, and WeHoTV's channel programming. The Public Access Coordinator also receives cross-training to assist with government access content and support broadcast activities as needed.

• Technical Proficiency in A/V Production: Solid understanding of broadcasting equipment, editing software, and media production.
• Workshop Instruction and Organization: Experience in instructing or mentoring individuals, with the ability to guide others through technical and creative processes.
• Experience in the PEG Industry: Familiarity with Peg Access Channels regulations. Firsthand experience in managing, producing, or collaborating within the PEG sector.
• Cultural Sensitivity: Experience fostering community involvement. Culturally sensitive and aware, respecting diverse backgrounds and perspectives.
• Conflict Resolution Skills: Adept at resolving conflicts diplomatically. Maintains positive relationships with stakeholders.
• Passionate about the West Hollywood community! Creative, curious, fun, and flexible! Able to jump in, collaborate with others, and get projects done. Ability to work nights and some weekends. 

Job Flyer: https://www.weho.org/home/showdocument?id=60127&t=638615031339412371

Reports to: Media and Marketing Manager

EXAMPLES OF DUTIES

JOB SUMMARY

Serves as lead staff member and performs technical and administrative functions to coordinate the daily activities of the public access facilities, including: scheduling, managing, and updating community programming on the public access channel; creating, conducting, and supervising production trainings; scheduling, instructing and overseeing public access members and volunteers use of facilities and equipment; overseeing equipment maintenance and repair; maintaining related records; reporting public access needs to the Media and Marketing Division Manager and the WeHoTV Supervisor; acquiring new skills and knowledge as facilities needs change or are updated; and filming and editing news and video segments in support of WeHoTV and Media and Marketing Division staff as needed.

ESSENTIAL JOB FUNCTIONS: (All responsibilities may not be performed by all incumbents.)

• Carries out lead staff member responsibilities, including: training in job skills; assigning and directing work; assisting pubic access staff, interns and volunteers in resolving problems; and troubleshooting and reporting problems to the Media and Marketing Division Manager and WeHo TV Supervisor.

• Coordinates public access studio, equipment and facility functions, including:   scheduling and overseeing the use of equipment, studio, and edit bays; assisting members with editing and studio productions; maintaining and configuring equipment; overseeing repair and maintenance activities.

• Maintains public access channel and media inventory, including uploading and scheduling public access programming to a cablecast server and monitoring broadcast payback.  Maintains administrative and facility use records.

• Creates public access instructional curriculum for station orientations, ENG  production, studio production,  editing and various audio visual related applications.  

• Conducts and supervises member orientations and workshops in ENG, studio production, and video editing.

• Maintains and updates the public access community calendar, program guide, bulletin board website materials and social media platforms.

• Prepares complex, routine and non-routine reports as requested utilizing a variety of software; receives, sorts, and summarizes material for the preparation of reports; prepares work reports and staff reports.

• Composes correspondence in accordance with standard policies; answers various inquiries; explains policies and procedures; processes routine and non-routine matters independently.

• Works with Media and Marketing Division staff as needed, including: producing WeHoTV news segments and Media and Marketing Division video segments; pre-production coordination with journalist, scripts, and locations; production lighting, shooting, recording ENG style video stories and audio voice overs; post-production video editing; researching, selecting and creating graphic elements, animations using various video production software applications, and sound elements; mastering final video formats for distribution across broadcast streaming and social media platforms.

IMPORTANT JOB FUNCTIONS:

• Disseminates a variety of information and/or reports to various agencies, division, or departments via telephone, mail or email.  
• May serve as backup for other positions within the department.  
• Performs other related duties as assigned.

•  Computer 

• General Office Equipment

• Broadcast and Television Production Equipment

• Vehicle

MINIMUM QUALIFICATIONS REQUIRED

Education and Experience:

• A Bachelor’s degree from an accredited four-year college or university, or

• Two (2) to three (3) years of related experience in governmental access, public access or related field; or,

• Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Licenses and Certifications:

• Valid California Driver’s License

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:  

• Current video production techniques.  Single and Multi-camera studio production techniques and related equipment.

• Principles of ENG production and related equipment.

• Video editing and various video production-related software applications, specifically, but not exclusively on the Apple and Adobe platforms.

• Production facility administration techniques, procedures and processes.

• Applicable state, federal and local ordinances, codes, laws, rules and regulations and legislative issues related to area of assignment.

• External governmental bodies and agencies related to area of assignment.

• Communications principles and techniques.

Skill in:

• Planning, organizing, assigning, directing, reviewing and evaluating the work of staff, interns and volunteers.  Communicating orally and in writing with staff, public, and City and governmental officials in order to give and receive information in a courteous manner.

• Preparing clear and concise reports, correspondence and other written materials.

• Using tact, discretion, initiative and independent judgment within established guidelines.

• Analyzing and resolving technical data, situations and problems.

• Researching, compiling, and summarizing a variety of informational and statistical data and materials.  Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction.

• Applying logical thinking to solve problems or accomplish tasks; to understand, interpret and communicate complicated policies, procedures and protocols.

• Operation and routine maintenance of general office machines, such as copiers, and telephone systems.

• Using a computer and appropriate computer applications to perform the essential and important functions of the job.

Abilities:  

• Ability to read and interpret documents such as operation and maintenance instructions, and procedure manuals. 

• Ability to learn and follow City and departmental policies and procedures.

• Ability to understand and carry out written and oral instructions, giving close attention to detail and accuracy.

• Ability to communicate in English both orally and in writing at the appropriate level.

• Ability to establish and maintain effective working relationships with others.

• Ability to draft and type correspondence.

• Ability to perform mathematical calculations at the appropriate level.

• Ability to deal with problems involving several variables in standardized situations.

While performing the essential functions of this job, the incumbent is regularly required to sit and stand; use hands to finger, handle, or feel objects; reach with hands and arms; climb stairs and/or ladders; speak and hear; and push, pull and/or lift up to 20 pounds frequently and 50 pounds occasionally.  

Working Conditions:  Work is performed in a normal office environment and in the field where there may be extreme temperatures, exposure to sun, dirt and/or dust.

The incumbent will perform work in and around electrical equipment, cables, outlets, and electrical lines.  This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.  

Agency:  City of West Hollywood