Norman Jacknis

Director, IBSG Public Sector - CISCO
Cortlandt Manor , NY

Dr. Norman Jacknis, Director, Cisco’s IBSG Public Sector Group (the company’s open
innovation and strategic advisory group), is a globally recognized expert in government
innovation and transformation.
Dr. Jacknis has extensive executive and leadership experience in local and state government.
Before joining Cisco in Feb. 2008, Jacknis served more than ten years as CIO and commissioner of Westchester County, NY government, where he was responsible for all of the government’s technology, Internet and broadband activities, as well as technology-based economic development. In addition to the County, he provided these services to municipalities and other non-profit community organizations. Dr. Jacknis served as co-chair of the technology and architecture committee of the New York State CIO Council, participated in the Federal/State/Local Partnership for Intergovernmental Innovation and continues as the technology adviser to the County Executives of America. Prior to his public service, Dr. Jacknis had diverse experience as an executive in the software industry, with emphasis on Internet applications and distributed computing.
Under his leadership, Westchester County won numerous awards, including the Center for Digital Government’s top ten digital counties in the country, American City & County's Crown Communities Award for technology and, most recently, one of the global top seven Intelligent Communities. Government Technology Magazine selected him as one of the nation’s “Top 25 Doers, Dreamers and Drivers who, using technology … broke bureaucratic inertia to better serve the public“ – a list which included not just technology leaders, but elected officials as well.
At Cisco, since 2008, he has worked extensively and in-depth with the National Association of
Counties and the US Conference of Mayors. For the Mayors, he is developing a strategy for the
economic viability of American cities in 2030. In addition to his work on economic development, he has also worked with governments on the creation of collaborative environments for citizens to deliver public services. His recent written work includes a blog for state/local elected executives, a chapter for the book, “CIO Leadership for Cities & Counties: Emerging Trends and Practices” and an article in Engineering News Record.
Jacknis received his Doctorate, Master's and Bachelor's degrees from Princeton University. Among many activities beyond his work, he is Chairman of the Fairfield-Westchester Chapter of the Society for Information Management (a national association of CIOs and senior IT executives), Chairman of Westchester’s Internet society (WATPA, founded in the early 1990s), Chair of the New York State Regents Advisory Council on Libraries, President of the New York Metropolitan Library Council, among several leadership positions in the library community.